After confirming your order on our shop, you'll automatically receive a confirmation email, followed by a second email with a tracking number. You can also follow your parcel's shipping status directly from your customer account, under "My orders."

We currently work with Swiss Post, or ship larger quantities by truck.

Delivery times may vary depending on the quantity and customization of the product. For in-stock products, allow 5 to 10 days. For customized items, the delivery time may be extended by 10 to 15 days.

Yes, we ship worldwide. For deliveries outside Switzerland, please contact us directly.

We currently accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Klarna, as well as bank transfer payments.

Yes, payment is processed through Stripe, one of the leading payment platforms. Your payment details are not shared with us.

Yes. We offer a warranty on all our products. However, since they are customized to your specifications, they cannot be exchanged or refunded.

Our products come from Switzerland, North America, Europe, Southeast Asia, or China. Most products are stocked in Europe to ensure short delivery times. They are then customized in Europe or directly in Switzerland, in our workshops, before being shipped.

Depending on the material or the desired finish, several printing techniques are available: laser engraving, screen printing, digital printing, pad printing, doming, digital labeling, embossing, and more. Multiple colors are generally available.

It's a way to build brand awareness. Today, it's essential for a company to attract new customers in order to grow its customer base. Promotional items and merchandising products are an effective way, with a strong return on investment, to retain or win over customers.

Nothing could be simpler! Just visit our online shop, choose your item(s), customize them however you like — we take care of the rest!

Orders must be placed in the name of a company or an association. That's it.

If you've forgotten your password, go to the login page and click "Forgot password." Then simply follow the instructions sent to the email address you used when creating your account.

We work exclusively with businesses. You therefore cannot place an order through our website.